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Shipping

 

*** COVID 19 UPDATE***
We are still shipping during these unprecedented times, we are taking extra precautions to ensure your package is safe but please adhere to official W.H.O recommendations.  Please allow a few extra days for process and shipping as the network copes with the extra stress caused.
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We offer free shipping for orders over $150 Australia wide because there is nothing worse than getting to checkout and being hit with a shipping fee! Orders under $150 are shipped for the low flat rate of $9.99
We use various courier companies whom we trust to ship your valuable items from our Sydney warehouse.
All of our shipments are insured. In most cases you will receive your order within 2 working days for East Coast Metro areas. WA, FNQ are a little longer up to 8 days+
If you're one of our lucky international customers with a strong exchange rate we now ship to the rest of the world fully insured for a flat fee of AUD100 upto 5kg.
We do not ship our Qlocktwo Classic 45 or above internationally
Unfortunately delays sometimes occur due to peak periods, traffic, weather etc, we try our hardest to deliver on time.
If you have any questions about shipping we're always here to help, shoot us an email : upstairs@theindependentcollective.com.au or jump on the chat.
Thanks,
The Independent Team
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